Complaints and Allegations

Any complaint, concern, or allegation relating to the conduct, performance, or delivery of this engagement, or any matter arising therefrom, must be submitted directly to BDO’s Chief Executive Officer. BDO maintains a formal process for the receipt and handling of complaints and allegations, and escalation to the Chief Executive Officer ensures that such matters are addressed with the appropriate level of independence, oversight, and confidentiality.

All complaints, concerns, or allegations falling within the scope described above should be submitted to the following email address: complaints@bdo.co.za.